Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SITHACS201 Mapping and Delivery Guide
Provide housekeeping services to guests
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | SITHACS201 - Provide housekeeping services to guests |
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Description | This unit describes the performance outcomes, skills and knowledge required to provide a range of general housekeeping services to guests. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to housekeeping attendants, porters and concierge staff in commercial accommodation establishments. They work under supervision and usually as part of a team. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Respond to housekeeping requests. |
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Element: Advise guests on room and housekeeping equipment. |
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